How SendTextAlerts Connects You With Your Customers
SendTextAlerts is a 2-in-1 Mobile Delivery Service that enables ANY business to send UNLIMITED mobile advertising text messages to an UNLIMITED number of Customers — both Instantly and via Automatic Updates — making our service the fastest and most cost-effective tool for the distribution of your marketing messages via mobile phones.
How Consumers Request & Receive Your Message:
Consumer Sends A Request -
To join your mobile ad campaign, the consumer must send a request text message containing the words TEXTBEST plus your KEYWORD and send it to 368638.
Consumer Selects Delivery Option - Our system will automatically reply to the consumer with two choices for message delivery. The consumer makes a selection and replies by pressing either the number 1 or 2.
PRESS 1… To Receive Current Message AND Subscribe To All Future Messages/Updates.
If the consumer selects option #1, our system will subscribe the consumer to receive all your FUTURE advertising messages and updates – automatically. This means every time you have a new advertising message, our system will automatically send your message to the consumer. After the consumer subscribes, they will also receive your CURRENT advertising message.
PRESS 2… To Receive Current Message ONLY.
If the consumer selects option #2, our system will send to the consumer’s mobile phone ONLY your CURRENT advertising message (that is saved in the system). This a one-time-only request, and no further messages will be sent.
More Information About The SendTextAlerts Service
01. WHAT IS THE “SENDTEXTALERTS SYSTEM”?
SendTextAlerts is a 2-in-1 SMS Text Message delivery system that is designed for retail businesses, institutions & organizations, professionals, artists, bands and website owners who want to add enhanced “mobility” to their marketing. SendTextAlerts offer an easy to use and unique mobile advertising service with NO Telco charges and NO per message fees whatsoever.
02.WHAT IS A SHORT CODE?
A Short Code is an abbreviated phone number – which in our case, is a short, six-digit mobile number – that requires no area code and works anywhere in the U.S. You’ve probably seen TV and print ads asking people to “Just text OUR KEYWORD to 368638 to join and receive…” This six-digit number is known as a Short Code. They are widely used to send request text messages as well as a subscription tool that enables your consumers to opt-in and subscribe to your mobile campaign right from their phone.
03. DOES MY DESIGNATED SHORT CODE WORK OUTSIDE THE U.S.?
No. The short codes that we use work only within the Continental United States, Hawaii, Alaska, US Virgin Islands, and Puerto Rico.
04. DO PEOPLE GET CHARGED WHEN THEY CALL THE SHORT CODE NUMBER?
No. The short codes that we use do NOT charge for any call. However, the caller must have a current text messaging or data plan from his/her mobile carrier in order to request an instant message or to subscribe to receive message updates. Standard charges from carrier may apply.
05. WHAT IS AN “ADVERTISER”?
An Advertiser is any brand or business, local or national, that sends their advertising messages via SMS text message through our service. Advertisers use our service, which enables them to send advertising messages to their customers.
• EACH Advertiser is assigned its own unique KEYWORD.
• EACH Advertiser can have UNLIMITED consumers request their messages.
• EACH Advertiser can send UNLIMITED messages via SMS Text Message, using our service.
06. WHAT IS A “MOBILE SUBSCRIBER”?
A Mobile Subscriber — also referred to as “Consumer” or “Recipient” — is a person who has opted-in or subscribed to receive automatic updates from you. You can have an UNLIMITED number of subscribers to send your messages to.
07. WHAT IS A “KEYWORD”?
A KEYWORD is the word or name that you choose to specifically and uniquely identify yourself to the general public. Each of clients has their own unique Keyword. This keyword is the SECOND word that subscribers type when requesting an instant message or when subscribing to receive automatic updates from you. Check Keyword Availability Here
GETTING THE MESSAGES (Request Process)
01. HOW DO CONSUMERS SUBSCRIBE TO RECEIVE AUTOMATIC UPDATES?
To subscribe, consumers are required to text TWO words: TEXTBEST and your chosen KEYWORD. Example: If you choose the word PIZZA, then the consumer must text the words TEXTBEST PIZZA to the short code number 368638.
02. AFTER THE CONSUMER SENDS A REQUEST, WHAT HAPPENS NEXT?
Our System automatically sends a reply, offering the consumer TWO options for receiving the message.
PRESS 1 – will enable the consumer to subscribe to receive automatic promotional updates whereby the consumer is sent all FUTURE promotional offers from you.
PRESS 2 – will automatically and instantly send the consumer ONLY your most current promotion offer. This is a one-time-only request and the consumer will NOT receive any future updates.
03. WHAT HAPPENS IF THE CONSUMER SELECTS OPTION #1 TO SUBSCRIBE TO UPDATES?
If the consumer selects Option #1, the consumer would receive another text message requesting them to verify their intention to subscribe. To do this, the consumer must reply with the word “YES” to confirm their subscription. After that, the consumer is officially subscribed. The entire process may take one to two minutes to complete.
04. WHAT HAPPENS IF THE CONSUMER SELECTS OPTION #2 TO RECEIVE THE CURRENT PROMO?
If the consumer selects Option #2, the system will automatically and instantly send the consumer your most current promotional offer. This is a one-time-only request and the consumer will not receive any future updates. If the consumer wants to receive promotional updates later on, he/she must make another “Instant Request”, or they can subscribe in order to receive updates automatically.
05. HOW DOES SOMEONE UNSUBSCRIBE?
There are two ways to unsubscribe: (A) Send a text message that says “STOP” along with the TEXTBEST and your Keyword, or (B) After receiving your message, reply to it with the word “STOP” to automatically unsubscribe.
06. WHAT IS “txtNpix” AND HOW DO PEOPLE RECEIVE THE PICTURE?
txtNpix is a new standard supported feature that enables you to include to your SMS text message a link to a supported image. People who have smartphones can simply click on the link to view the accompanying image. Instead of just sending a simple text message, you can now include an image which can enhance your marketing message and attract more customers. Special Offer: Order now and get this feature included free – More Info
07. IS “txtNpix” THE SAME AS MMS?
No. With MMS, the picture is an integral part of the text message, making MMS more expensive to deliver and possibly cause the recipient extra fees. txtNpix sends the picture separately through the Mobile Web, making it easily available to people with smartphones.
08. WHAT HAPPENS IF THE MOBILE CUSTOMER HAS AN ORDINARY CELL PHONE?
If the recipient of the text message does not have smartphone, they will still be able to receive the text message in full. However, their phone will not be able to click to view the accompanying image. This is why, even with the txtNpix feature, you must still write your text message in a manner that is sufficiently comprehensive and effectively deliver your marketing message.
09. WILL PEOPLE RECEIVE THE IMAGE WHETHER THEY CHOSE OPTION #1 OR #2?
Yes. People will receive your text plus image whether they simply request to receive the most current promotional offer of the advertiser (option#1), or subscribe to receive updates (option #2).
10. IS THERE A DEMO THAT I CAN TRY?
Yes. From your cell phone, you can text the words TEXTBEST SMS and send to 368638. If you text to this demo service, you will get an idea of how the 2-in-1 SMS request process works. (Please note that this demo uses our new txtNpix feature. So, if you are using a smartphone, you will also receive the accompanying image.)